Frequently Asked Questions - CivicPlus.CMS.FAQ
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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Natural Gas Aggregation Programs

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  • The City has its own Natural Gas Aggregation program for residents and small businesses of the City. Learn more about the program.

    Natural Gas Aggregation Programs
  • The City’s rate is typically a fixed rate for a certain period of time (such as for one or two years). The City’s current rate can be found on the Natural Gas Aggregation Program page.

    Natural Gas Aggregation Programs
  • The price is based on the market rates published on the New York Mercantile Exchange (NYMEX) for natural gas, plus the adder negotiated with IGS.

    Natural Gas Aggregation Programs
  • No. It is not possible to guarantee that any rate will be the lowest over any particular period of time. The natural gas market is extremely volatile and is subject to many outside forces such as weather conditions and the overall economy, as well as to natural and man made disasters.

    Natural Gas Aggregation Programs
  • Yes, there is no cancellation charge for leaving the aggregation program for another supplier.

    Natural Gas Aggregation Programs
  • You will have to terminate your contract early or wait until your contract ends and then enroll in the City’s gas aggregation program. Please note that some suppliers charge an early-termination fee.   

    Natural Gas Aggregation Programs
  1. OH Shaker Heights home page

Contact Us

  1. City of Shaker Heights
    3400 Lee Road
    Shaker Heights, OH 44120
    Phone: 216-491-1400
    Fax: 216-491-1465

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